I have been in the Insurance Business for over 33 years and 2013 and 2014 were, without question, my most challenging years. We had several employees that were not meeting my customer service expectations and it severely hurt my Team and overall business. I hired Greg in January of 2015 to help in the selection, hiring and on-boarding process of two new employees. I also wanted him to reestablish the strength of my Team and help us set and achieve our annual goals.
I am pleased to say that 12 months later the return on my investment in Greg’s expertise has been far greater than I had imagined. The behavioral assessment tool he used in his selection and hiring process landed us with two star employees. Greg’s “Learn to Earn Trust Team Building Workshop” brought our Team back to the high performance standards I am used to very quickly. He also spent quality time with each individual in order to help them achieve their portions of our Team goals.
Greg’s coaching services over the past 12 months has turned the two worst years of my career into my best year ever. In fact, I have retained Greg’s services again in 2016 to help me achieve State Farms President’s Club by becoming one of the top 50 agencies in the country.
I recommend Greg to any business looking to maximize their Teams performance.