Behavioral differences make life fascinating but often frustrating especially where teamwork is involved. Most of us never figure out why we “click with some people and clash with others.” What if there was a simple, but proven, way to take charge of your compatibility with others, to build rapport with everyone, making relationships mutually beneficial instead of a contest of wills?
A product of psychological research practical application The Platinum Rule® is a proven method of connecting with anyone at work, home or socially. We teach you how to communicate with people the way they are comfortable listening, to sell to them the way they like to buy and to lead people in ways that are comfortable for them to follow.
Most everyone has heard of The Golden Rule, “Do unto others as you would have them do unto you.” When it comes to morals, values and integrity there is no higher code of conduct but as a communication strategy, it has a downside. If applied verbatim, it can actually cause personality conflicts. Following The Golden Rule literally, “treating others the way you’d like to be treated” implies, that what I want and need is exactly what you want and need. Treating others the way you want to be treated can turn off those who have different needs, wants and desires. Instead, we suggest honoring the real intent of The Golden Rule by slightly modifying this age old axiom.
We believe the key to lasting success for any individual or organization is building Trust Based Relationships. Applying The Platinum Rule®: “Do unto others as they’d like done unto them” means, to take the time to identify other people’s communication preferences and adapt your behavior to make them feel more at ease in order to develop Trust Based Relationships.
The Platinum Rule® simply says this: Each person has their own habits and their own way of communicating their thoughts and ideas to the world. Those recurring communication habits fall into predictable patterns, known as Behavioral Styles. Each of us telegraphs our Behavioral Style Verbally, in the words we choose, Vocally, through the intonation of our voice, and Visually, in the body language we display.
The skill we teach, The Platinum Rule®, is an easy to learn 3 step process that can be used in a professional, personal and social environment.
- Step 1 learn your own Behavioral Style.
- Step 2 learn to spot those signals that accurately identify another person’s Behavioral Style
- Step 3 adapt your behavior to lessen interpersonal tension in order to build Trust Based Relationships.