My husband and I opened a hardware store in August 2011. Greg Herring was a tremendous resource for us in his role as a Retail Business Coach. Without retail experience, there was much for my husband and I to learn. Greg provided us with hiring information best practices, trained the new crew, taught us about outstanding customer service, and followed up with us on several occasions about a myriad of other issues after the store was open.
Greg’s knowledge, experience and assistance gave us what we lacked for a successful startup and continues to be an invaluable resource for us today. I can’t imagine going through what we did without Greg’s assistance. His calm, honest nature was refreshing and a pleasure to be around. His genuine dedication to our success was and is a rare quality in business today.
It is without hesitation that we give our highest praise and recommendation for the work that Greg does. He made a real difference.
Steve and Amy Zwaller
Owners, Bellingham Ace Hardware